Store Policies

Returns:

 Exchanges or store credits are permitted within 60 days accompanied with the original sales receipt and original packaging. No cash refunds are permitted. We strive for customer satisfaction and will be happy to alter, order, or custom design to ensure your satisfaction.

Special Orders:

 Since we are a member of the Independent Jewelers Organization, we have a wide variety of vendors to choose from. If we do not have what you are looking for in stock, we most likely can order it from any of the accepted vendors of IJO. However, special orders are non-refundable and non-returnable.

Layaways:

“THE WORLD'S GREATEST LAYAWAY!” This is available with 10% down payment for regular in-stock items and a regular monthly payment. There is no time limit or finance charge for this service.

Trade – Up:

We offer a trade-up policy on most solitaire diamond items that are purchased from our store.
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